Grey Family Spa centar consist of two spa centers and are our jewel of relaxation and recovery. This is a sanctuary zone designed to renew your energy. The Grey Relax Zone includes a gym, a spa center with an indoor pool, Finnish and Bio saunas, massage rooms, and a steam bath. As part of Grey Spa, holistic therapists and facial treatments with luxurious cosmetics are available to you.

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The Grey Spa center offers a wide range of personalized services designed to meet your needs, which will help you feel more rested and revitalized. Here you have access to a pool with hydromassage and water attractions, a Finnish sauna, a Bio sauna, a steam bath, a tropical shower, and massage rooms, all for your complete relaxation.

Grey Spa center working hours are from 10 am to 10 pm.

At Grey Spa, we place special emphasis on the peace and privacy of our guests. Admission is allowed only to hotel guests. Children up to 12 years old are allowed to stay until 6 pm.While massages and other face and body treatments that we offer are also available to external clients.
Guidelines for behavior in the Grey Spa center: Showering is mandatory before entering the pool, and we ask that you do not use oily products such as lotions, creams, and oils for skin hydration before entering the pool. Jumping into the water is not allowed, nor is shouting, splashing, or using props such as balls, except for closed groups with their own program.

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Rules of conduct:

1. APPOINTMENTS
You can book an appointment at least 2 hours before the desired time. Please arrive 15 minutes before your scheduled appointment.
2. GUEST REGISTRATION
Upon arrival for your scheduled appointment, you will be greeted by our friendly staff, the specific scent of essential oils we use, and relaxing music. Our colleagues will provide you with a questionnaire to fill out so that we can get to know your psycho-physical condition, with the aim of providing the best service.
3. MENTION ALL HEALTH PROBLEMS
When filling out the questionnaire and for the purpose of getting to know your psycho-physical condition, please mention any health problems to your therapist so that we can adapt the treatment to your needs and prevent potential unwanted reactions.
4. TREATMENT
During the treatment, the therapist will follow your personal wishes and preferences to ensure the service is maximally adapted to your needs.
5. ATTIRE
Swimsuits are mandatory, while accompanying equipment such as towels, bathrobes, and slippers are provided at the wellness center.
6. CHILDREN IN THE WELLNESS CENTER
Children under 12 can use the pool accompanied by an adult. The following facilities are prohibited for children under 12: Finnish and Bio sauna, steam bath, and tropical shower. Children under 12 are allowed to stay until 6 p.m.
7. VALUABLES
To avoid unwanted stress, we advise you not to carry valuables with you, as the wellness center staff is not responsible for the safety of your personal belongings.
8. LET'S RESPECT EACH OTHER
You can leave your mobile phones in your room/apartment or locker. If you are not comfortable without your phone, please keep it silenced and conduct conversations, if necessary, in a polite and quiet tone. Photography is only allowed if the privacy of other guests is not compromised. Guests who do not adhere to these guidelines will be warned by the wellness center staff or will be asked to leave.
9. CANCELLATION OF TREATMENT OR MASSAGE
If unforeseen circumstances arise and you need to cancel an appointment, please inform us as soon as possible.
10. BRINGING IN FOOD AND DRINKS IS NOT ALLOWED
Only hotel staff can serve non-alcoholic beverages in the Grey Spa.
11. RENOVATION/REPAIRS
Hotel management reserves the right to close part or all of the wellness area for renovations or other unscheduled work.
12. OTHER USEFUL TIPS:
– Showering is mandatory before using any service.
– Do not eat for at least one hour before your scheduled appointment.
– Avoid consuming alcohol.
– The wellness center is a non-smoking area.
– Depilation or shaving should be done at least two hours before the scheduled appointment.
– Drink enough fluids during the day.

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